Passenger Assistance – powered by Transreport
Rail Travel Partner
Launched in May 2021, Passenger Assistance is Transreport’s flagship technology. It is a free easy-to-use app and booking website and has been designed to make it simpler for disabled and older people to arrange assistance for the journeys they take on public transport.
The technology has been used by more than 200,000 passengers since launch and processes more than 100,000 bookings each month. Apple commended the company for the products standards of accessibility and users of the service include high profile athletes and prominent disability activists.