Getting to Disability Expo

We can’t wait to welcome you to ExCeL London for Disability Expo this year. Whether you are driving into London or using the excellent public transport links, you will find the information you need to plan your journey on this page.

Exterior of ExCeL London main entrance, showing Disability Expo branding.

Driving & Parking

Parking is available on a first come, first served basis, using pay and display. Blue badge holders can park free of charge in designated disabled parking bays.

Finding the ExCeL car park
If you’re using satellite navigation please enter the postcode E16 1FR for the entrance to the car park.
You can also use the what3words app or website to locate the car park entrance, using the words expect.likes.eager.

Disabled parking
There are 85 disabled parking bays in the Orange car park. The disabled bays are sized at 5.90m x 3.60m. Blue badge holders can park in these designated disabled parking bays free of charge. It is not possible to pre-book a disabled bay. If a disabled bay is not available, the ExCeL traffic and parking team with endeavour to find you a space as near as possible to the venue entrance.

Access to the building from these bays is along walkways with a gradient of no more than 1:15 and via flat entrance lifts with automatic doors.

Parking for larger vehicles/WAVs
Zone 7 Car Park barrier height will be raised to 2.8 meters in height. This will be the entry/exit and will be controlled by two CSP traffic marshals for the safety of vehicle control. This zone will have roughly 80 bays, instead of it’s usual 96, to provide extra space for the operation of the vehicle and the occupant. The entry/exit to the venue will be via S9 foyer doors which in turn has a lift to access the boulevard level.

Ultra Low Emission Zone (ULEZ)
The Ultra Low Emission Zone (ULEZ) includes ExCeL London. Please visit https://tfl.gov.uk/modes/driving/check-your-vehicle/ to check whether your vehicle is subject to ULEZ charge.

Parking map
You can download ExCeL’s parking map which shows you the location of the car park. Please note that the access to the car park will only be via Royal Victoria Dock Road or the A112 from 4th April 2023.

If you have any questions or require more information please visit the link below or email info@excel.london

National Rail

London is connected by rail to all major cities in Great Britain, with frequent services to all corners of the country.

Your point of departure will determine the best service to take and at what station your train will arrive into London.

Journey times to ExCeL London
Charing Cross – 31 mins
Euston – 34 mins
King’s Cross / St Pancras Int – 46 mins
Liverpool Street – 34 mins
London Bridge – 26 mins
Marylebone – 41 mins
Moorgate – 36 mins
Paddington – 44 mins
Victoria – 36 mins
Waterloo – 27 mins

Passenger Assistance – powered by Transreport
Launched in May 2021, Passenger Assistance is Transreport’s flagship technology. It is a free easy-to-use app and booking website and has been designed to make it simpler for disabled and older people to arrange assistance for the journeys they take on public transport.

We are pleased to be working with Passenger Assistance as our Rail Travel Partner. Please watch the video below to see how it works. Download the app or visit the website.

Booking rail tickets
Rail tickets can be booked via National Rail or the Trainline — tickets are usually released 12 weeks from date of travel and booking early can save you money!

Eurostar
Eurostar operates regular train services from Brussels and Paris to St Pancras International. Visit the Eurostar website for bookings or more information.

Underground & DLR

The Elizabeth Line and the DLR are the quickest routes to ExCeL London. Trains pull up at a covered walkway leaving visitors with less than a two minute’s walk to the entrance.

Elizabeth Line – Custom House station
DLR – Custom House and Prince Regent stations

Plan your journey
Plan your journey using Transport for London’s journey planner

Air Travel

To find out more about bookings and flight times please click through to each airport’s website:

River & Cable Car

Take the scenic route to ExCeL London by river or cable car, and turn your trip to the venue into a tour of London.

Cable car

Travel by boat

Travelling on a river boat service offers a truly unique perspective on London. The route is serviced by Uber Boat by Thames Clippers; the fastest and most frequent boat fleet on the river with departures from major London piers every 20 minutes.

When travelling to ExCeL London, alight at Royal Wharf Pier. It takes just over 20 minutes to walk through Britannia Village and over the Royal Victoria dock footbridge to ExCeL’s west entrance. Or get bus 241 and get off at Prince Regent.

For a scenic route, disembark at North Greenwich Pier and take the IFS Cloud Cable Car across the river.

A river services timetable can be viewed here

Accessibility
All boats are wheelchair and pram accessible by ramp — all piers are wheelchair accessible except London Bridge, Wandsworth Riverside Quarter and Cadogan piers. Ramps are used for boarding.

Ticket prices
Travel from Central London to Royal Wharf from £9.40 when you touch in and out with Oyster pay as you go, or just £8.20 with a Travelcard — click to see a full list of fares here.

Cable car

IFS Cloud Cable Car

The UK’s first urban cable car connects ExCeL London to The O2 and North Greenwich tube station. On the IFS Cloud Cable Car, you can sit back, relax and enjoy stunning aerial views of London from 90m above the River Thames.

All exhibitors and visitors to Disability Expo can use the cable car for just £3 single fare – to redeem this exclusive discount, all you need to do is show a confirmation email/ticket etc – something that indicates that you are attending an ExCeL event – to the staff at the terminals.

Journey time
A cabin arrives every 30 seconds and flights last approximately 10 minutes — except during peak commuter times when it runs a bit quicker.

For real time service updates and planned maintenance closures, visit tfl.gov.uk

Accessibility
The IFS Cloud Cable Car is fully accessible for most wheelchairs and pushchairs. It has step-free access, and you can even take bicycles on board!

Cycling

Cycling racks
ExCeL London has free to use cycle racks located at the west entrance taxi drop off point, underneath the DLR walkway. The cycle racks are also available near to the east entrance underneath the stairway connecting Level 0 to Level 1.

Cycling routes
Check cycling routes for all or part of your journey on TfL Go app.
We are very close to the cycle superhighway route CS3 which runs from Barking to Tower Gateway.

Taking your bike on public transport
You can take your bike on the Emirates Air Line cable car at all times at no extra cost.
You can take your bike on the DLR during off-peak times Monday to Friday until 07:30, between 09:30-16:00, and after 19:00, and all day during weekends and Bank Holidays.
Click here to find out more about taking your bike on public transport.

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